Your dispatchers move freight. Let synthetics handle the rate confirmations, carrier compliance, and shipment documentation that bogs down your operations center. From proof of delivery to claims processing, automate the administrative load that slows down your supply chain.
Rate confirmations. Driver qualifications. Hours of service. Load tracking. Claims documentation. Carrier packets.
How many loads sit idle waiting for paperwork?
What if documentation never delayed dispatch?
Every carrier requires insurance verification, safety score monitoring, authority checks, and equipment inspections before they can haul your freight. Your onboarding team chases certificates, validates coverage, and maintains compliance files that expire on different schedules. Synthetics can verify thousands of carriers simultaneously, monitor compliance continuously, and flag issues before loads are tendered. How much capacity sits unused because carrier packets aren't complete?
Damaged freight triggers a cascade of documentation - photos, bills of lading, inspection reports, repair estimates. Your claims team coordinates between shippers, carriers, and insurance companies through endless email chains and phone tags. Synthetics gather all documentation automatically, determine liability based on your contracts, and negotiate settlements within guidelines. What customer relationships deteriorate while claims languish unresolved?
Customers expect real-time visibility, but your dispatchers spend hours calling drivers, updating systems, and fielding "where's my truck" calls. Each check-in requires manual entry across TMS, customer portals, and internal tracking boards. Synthetics monitor all shipments continuously, update every system automatically, and proactively notify customers of delays or issues. How many service failures could be prevented with true real-time visibility?
Every load generates multiple documents - rate confirmations, bills of lading, proof of delivery, accessorial charges. Your billing team manually matches documents, validates charges, and resolves discrepancies that delay payment for weeks. Synthetics reconcile all documentation automatically, flag discrepancies instantly, and process clean invoices without human touch. What's the real cost of cash tied up in unprocessed invoices?
Your team coordinates complex logistics networks. They shouldn't waste time on paperwork and phone calls. Synthetics handle the documentation, compliance, and communication that creates friction between pickup and delivery.